BuraqCab is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile services, or book a ride with us.
By using BuraqCab services, you agree to the practices described in this policy.
Information We Collect
Personal Information
We may collect the following information when you book a ride or contact us:
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Full name
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Phone number / WhatsApp number
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Email address
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Pickup and drop-off locations
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Travel details (date, time, route)
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Special requests related to your booking
Automatically Collected Information
When you visit our website, we may collect:
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IP address
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Device information
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Browser type
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Cookies and usage data
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Location data (if enabled)
Payment Information
If online payments are used, payment information is collected securely through third-party payment processors.
We do not store or access your credit/debit card details.
How We Use Your Information
We use the information we collect for:
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Processing and confirming ride bookings
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Providing airport pickups and intercity transportation
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Contacting you about your booking or travel updates
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Improving our services and customer experience
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Responding to customer inquiries or support requests
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Ensuring passenger safety
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Marketing messages (only with your consent)
Sharing of Information
We may share your information only with:
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Professional drivers assigned to your ride
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Third-party payment gateways (for online payments)
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Service providers that help us operate the website
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Government authorities, if required by law
We never sell or rent your personal information to third parties.
Cookies & Tracking Technologies
Our website uses cookies to:
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Improve website performance
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Analyze traffic
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Personalize your experience
You can disable cookies in your browser settings, but some features of the website may not work properly.
Data Protection & Security
We implement strict security measures to protect your personal information:
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Encrypted communication
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Secure server storage
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Limited access to personal data
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Regular system monitoring
Despite our efforts, no online system is 100% secure, but we take every possible measure to safeguard your data.
Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold
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Request correction of inaccurate data
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Request deletion of your information
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Opt out of marketing messages at any time
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Restrict or object to certain processing activities
To exercise any of these rights, contact us at [Insert Email / WhatsApp Number].
7. Retention of Information
We keep your information only as long as necessary for:
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Booking and service completion
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Legal obligations
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Business purposes
After that, your data is securely deleted.
8. Children’s Privacy
BuraqCab does not knowingly collect personal information from children under 16. If such information is discovered, we will delete it immediately.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update our Privacy Policy from time to time. Changes will be posted on this page with the updated date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
BuraqCab Support
Email: info@buraqcab.com
Phone/WhatsApp: +966 56 3573756
Website: https://buraqcab.com/
